Existing radiators may be retained where they are suitable, correctly sized, in good condition and compatible with the new boiler and system design. Radiators, pipework, valves, sludge and heating performance should be reviewed before installation proceeds.

A new boiler should not be promoted as an indoor air quality or humidity solution. Damp, condensation or indoor air quality issues usually require ventilation, insulation, heating controls, building condition review or specialist assessment depending on the cause.

Standard gas boiler installation should be treated as a private service unless a specific eligible scheme applies. Government-backed support such as the Boiler Upgrade Scheme is mainly for eligible low-carbon heating technologies, not a standard gas boiler replacement. Customers should check current scheme rules before relying on funding.

Warning signs can include a carbon monoxide alarm sounding, headaches, dizziness, nausea, breathlessness, confusion, soot marks, yellow flames or appliance problems. If carbon monoxide is suspected, leave the property, avoid using gas appliances and seek emergency gas safety advice immediately.

Building Regulations notification may be required depending on the installation and route used. Where applicable, this should be confirmed before work begins, and relevant documentation should be provided after completion.

No. Boiler installation is the fitting and commissioning of a new boiler. A gas safety certificate or gas safety record records safety checks carried out on gas appliances and flues included in the agreed scope.

The quoted price only includes the items listed in the agreed scope. Flue changes, condensate work, pipework upgrades, controls, filters, system flushing, radiators, access work, parking, repairs or additional materials may be charged separately if not included.